
Wondering something?
Check our FAQ below or send us a note.
Lena holding a warm mug of cacao. Photo by Stasia Garraway.
Shipping & Returns
How does shipping work?
How our shipping works
We ship with Canada Post from Gabriola Island, BC. Please allow 3–5 business days for order processing—we’re a small team on a small island, doing things with care.
Magazines
Single Volumes ship with tracking across Canada, the US (including Hawaii and Alaska), the UK, Europe, Australia, and New Zealand. Rates are calculated at checkout.
📦 Canadian shipping starts around $8–$11
📦 US shipping averages around $12–$17 USD
📦 UK shipping starts around £10 GBP
Rates don’t vary much as you add Volumes. Order more than one to save on shipping with a combined rate.
Subscriptions
Subscriptions ship untracked via Canada Post's bulk magazine rate within Canada. You’ll receive two volumes a year—every May and November—for just $4 CAD shipping per issue. It’s the best deal we offer.
Looking for something to read sooner when you're starting a subscription? Add any Volume(s) to your cart—your shipping will be combined at checkout, and we'll ship out the Volumes that are already in print.
FREE Shipping
Shipping is FREE on The Complete Collection (11 volumes) within Canada.
Merch
Stickers and totes ship lettermail in Canada (no tracking) for just a few dollars. Live rates apply for US and international orders.
Need help?
We currently ship to Canada, the US, the UK, Europe, Australia, and New Zealand.
If you're outside these regions and would like to place an order, get in touch through our contact page, and we’ll do our best to help.
Important
Please double-check your address before placing your order. We can’t refund or replace shipments due to errors in postal codes, unit numbers, or names.
What's your return policy?
We don't offer returns or exchanges but if your order arrives damaged, please let us know. Use our contact page, or just reply to your order confirmation email.
Can I contribute?
Written submissions.
We welcome finished work. If you’re unsure whether your idea is right for FOLKLIFE, reach out—we’re happy to help guide you.
Get all the details on our Contribute page.
- Aim for written features to be around 750 words for FOLKLIFE Magazine.
- For digital features we consider slightly longer or shorter peices.
FOLKLIFE Magazine is published every Spring in April, and every Fall in October.
We accept submissions year-round, for both print and digital, and will consider yours where it fits. Each magazine Volume does have a theme, but each piece doesn't have to fit the theme of the Volume.
Please submit your pitch in the contact form below.
How do I advertise?
Print or digital options.
We're a small, woman-owned indie media company. Together with editorial and design, we curate partnerships to resonate with our readers. We include design so your ads look great in our publication in print, or digital.
Get the details on our Advertise page.
Something else?
We're happy to help. Please email us at community@folklife.ca or use the form below.